Combining RPA and IDP to assist SGS’s experts

Automating an elaborate, time-constrained inspection process

SGS, one of our long-term clients, asked us to automate an intensive and often time-constrained procedure. As the world's leading testing, inspection, and certification company, one of their many responsibilities is checking the loads for oil tankers and other bulk cargo ships at ports.

Combining RPA and IDP in one intelligent robot

Our automation expert started by mapping the entire process and its dependencies to assess the potential for automation. The ship vetting procedure involves parsing information from inspection results on several portal websites, as well as finding key details in comprehensive documents. Based on these results, SGS gives a final assessment, all of which must happen in a limited timeframe.  

Our automation expert used a combination of RPA and IDP technologies to set up a comprehensive robot. Based on incoming email requests, it automatically logs in to several portal sites at once. Then, it gathers, analyzes, and summarizes all the relevant data into one branded report.  

With their new intelligent solution, SGS’s experts can focus on leveraging their expertise in the final assessment, instead of having to spend most of their time scanning reports for the right information. We will help SGS to maintain the robot, which will allow it to keep up with changes to the portal websites.

By optimizing processes and implementing efficient solutions, we successfully reduced the average procedure duration from 1 hour to just 10 minutes. This not only decreased workload and stress for SGS’s experts but also led to increased customer satisfaction and improved operational efficiency. Our approach has helped the client streamline operations, enhance productivity, and deliver faster, more reliable results.

Our robot uses ABBYY Vantage, an advanced intelligent document processing (IDP) tool, to efficiently analyze documents and extract important information using artificial intelligence. ABBYY Vantage applies machine learning and natural language processing to accurately interpret data from a variety of document types. To improve automation and streamline workflow, we have integrated ABBYY Vantage with UiPath’s Robotic Process Automation (RPA) capabilities. This powerful combination enables a highly automated process that significantly reduces manual effort, improves accuracy and increases the overall efficiency of document processing.